Security Officer Full Time Front Desk Operations

About the role

As a Front Desk Security Officer at a logistics and distribution location in Winter Park, FL, you will help manage access, greet visitors, verify credentials, and support badge-related processes while providing professional customer service. Using computer or tablet systems, you will document activity, communicate clearly with site personnel, and help maintain a welcoming, secure environment.

Responsibilities

• Provide customer service to visitors, drivers, and personnel by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Monitor access at the front desk, verify visitor credentials, issue visitor passes, and maintain accurate entry and exit records in accordance with site procedures.
• Receive and route calls, deliveries, and inquiries while maintaining a professional, courteous presence in a logistics and distribution location.
• Observe front desk and adjacent entry activity, report unusual conditions or access concerns, and help to deter unauthorized entry.
• Respond to incidents and critical situations in a calm, problem-solving manner and communicate with appropriate site contacts and emergency responders.

Requirements

• At least one year of security-related experience.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Guard card or license is preferred.
• Comfortable using a computer or tablet.
• At least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• High school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Valid driver’s license will be required for driving positions only.

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.

Pay

$15.70 / hour

Schedule

• Monday: 08:00 AM - 05:00 PM
• Tuesday: 08:00 AM - 05:00 PM
• Wednesday: 08:00 AM - 05:00 PM
• Thursday: 08:00 AM - 05:00 PM
• Friday: 08:00 AM - 05:00 PM

Position type: Full-time, daytime.