Security Officer Full Time Front Desk
Allied Universal · Charlotte, NC · 2 wk ago
On-siteManagement$20.55/hrFull-time
About the role
As a Front Desk Security Professional at a financial institution, you will serve as a welcoming, visible presence for employees, visitors, and customers. You will manage access, monitor the lobby area, respond to security-related concerns, and provide exceptional customer service and communication.
Responsibilities
- Provide professional customer service to visitors, employees, and/or vendors at the front desk of a financial institution by following site-specific procedures and security-related policies.
- Monitor access to the location, verify visitor credentials, issue visitor passes as directed, and maintain accurate visitor and/or contractor logs.
- Assist with directing guests to appropriate offices or services while maintaining awareness of lobby activity and helping to deter unauthorized access.
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
- Communicate observations, access concerns, and security-related incidents promptly to site leadership and/or Allied Universal management.
Requirements
- Have at least 6 months of security-related experience.
- Be at least 21 years of age.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation and drug screen in accordance with all federal, state, and local laws.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Qualifications
- Customer service experience is preferred.
- Comfortable using a computer or tablet is preferred.
- CPR/First Aid certification is preferred.
Pay
$20.55 / Hour
Schedule
- Thursday: 06:00 AM - 02:00 PM
- Friday: 06:00 AM - 02:00 PM
- Saturday: 06:00 AM - 06:00 PM
- Sunday: 06:00 AM - 06:00 PM
Benefits
- Access to a retirement savings plan.
- Medical, dental, vision, basic life, and AD&D insurance.
- Disability insurance.
- Exclusive Perks Program offering discounts on top brands and services.
- Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Paid training and access to career growth opportunities.