Security Officer Full Time Front Desk

About the role

As a Front Desk Security Officer at a financial institution in Kansas City, MO, you will serve as a welcoming, professional presence while monitoring access, greeting visitors, and supporting a secure environment. You will provide outstanding customer service, communicate clearly with employees and guests, and help address security-related concerns.

Responsibilities

• Provide customer service to employees, visitors, and/or clients at the front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor access to the financial institution location, verify visitor credentials, issue visitor passes, and maintain accurate visitor and delivery records.
• Answer incoming calls, provide directions and general information, and communicate visitor arrivals or concerns to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established escalation and reporting procedures.
• Help deter unauthorized access by observing front desk activity, reporting suspicious behavior, and maintaining a professional presence.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.

Pay

$19.00 / hour

Schedule

• Monday: 3:00 PM – 11:00 PM
• Tuesday: 3:00 PM – 11:00 PM
• Wednesday: 3:00 PM – 11:00 PM
• Thursday: 3:00 PM – 11:00 PM
• Friday: 3:00 PM – 11:00 PM