Security Officer Full Time Customer Service Patrol

About the role

As a Security Officer Full Time Customer Service Patrol in Moosic, PA, you will serve and safeguard clients in a range of industries such as Financial Institutions. As an unarmed Patrol Officer at a financial institution, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control, and provide exceptional customer service. You will communicate professionally with employees and visitors while helping maintain a welcoming environment.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out site-specific security-related procedures, policies, and emergency response activities at a financial institution location.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established escalation and reporting procedures.
• Conduct regular and random unarmed patrols of the business, lobby areas, offices, parking areas, and perimeter to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity, verify authorization as required, and report suspicious activity, access issues, and facility concerns to appropriate personnel.
• Prepare clear and accurate reports regarding incidents, observations, patrols, and other security-related activities.

Requirements

• Customer Service Experience is preferred.
• CPR/First Aid is preferred.
• Access Control/Badge Experience is preferred.
• Be at least 18 years of age for unarmed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Access Control/Badge Experience (B201): Candidates should have prior experience with access control systems and badge management. This includes familiarity with security protocols and procedures related to employee access.
• Comfortable Using Computer or Tablet (B204): Candidates must demonstrate proficiency in using computers or tablets. This includes basic software applications, email communication, and the ability to navigate digital platforms effectively.
• Customer Service Experience (B219): Candidates should possess relevant customer service experience. This includes the ability to interact positively with clients, resolve issues, and provide support in a professional manner.
• Client Requires Proof of HS Diploma/GED (C137): Candidates must provide proof of a high school diploma or GED as part of the application process. This documentation is required to ensure compliance with client specifications.

Pay

$17.62 / Hour

Schedule

• DayTime
• Monday 04:00 PM – 12:00 AM
• Thursday 04:00 PM – 12:00 AM
• Saturday 04:00 PM – 12:00 AM
• Sunday 04:00 PM – 12:00 AM