Security Officer Full Time Customer Relations Patrol

About the role

As a Security Officer Full Time Unarmed Customer Relations Patrol in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Healthcare, and more.

Responsibilities

• Provide customer service to patients, visitors, staff, and guests while carrying out security-related procedures, site-specific policies, and appropriate emergency response activities.
• Respond to incidents, medical emergencies, and critical situations in a calm, professional, problem-solving manner, following established protocols and notifying appropriate personnel.
• Conduct regular and random unarmed patrols throughout healthcare facilities, public areas, parking locations, and the surrounding perimeter to help identify and report unusual activity or hazards.
• Maintain access points and visitor activity in accordance with site policies, assisting with directions and maintaining accurate activity documentation.
• Communicate observations, incidents, and concerns to site leadership and Allied Universal personnel using clear, timely reports.

Requirements

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Subject to a drug screen to the extent permitted by law.
• Licenses required may vary based on state and/or local laws and regulations.
• A valid driver's license may be required for driving positions only.

Qualifications

• None specified

Skills

• Customer service skills
• Emergency response skills
• Patrol and monitoring skills
• Communication skills

Benefits

• Access to a retirement savings plan
• Medical, dental, vision, basic life and AD&D, and disability insurance
• Discounts on top brands and services through the Perks Program

Pay

$19.13 / Hour

Schedule

DayTime: Mon 07:00 AM - 03:00 PM, Tue 03:00 PM - 11:00 PM, Thur 03:00 PM - 11:00 PM, Sat 07:00 AM - 03:00 PM, Sun 07:00 AM - 03:00 PM