Security Officer Full Time Customer Care Patrol

About the Role

As a Full Time Customer Care Patrol Security Officer in Council Bluffs, IA, you will serve and safeguard clients in industries such as Manufacturing & Industrial. You will monitor assigned areas, conduct routine patrols, maintain a visible presence to deter incidents, and report security-related concerns while providing outstanding customer service and clear communication.

Responsibilities

• Provide customer service to clients, contractors, visitors, and/or employees by carrying out site-specific security-related procedures, policies, and emergency response activities at an industrial construction location.
• Conduct regular and random unarmed patrols of active work areas, access points, parking areas, material storage locations, and the property perimeter to identify unusual conditions and deter unauthorized activity.
• Monitor access to the location by checking credentials, directing visitors and deliveries, maintaining visitor records, and reporting access concerns according to site procedures.
• Respond to incidents, alarms, medical situations, and other critical events in a calm, professional, problem-solving manner, following established emergency response protocols.
• Document patrols, incidents, observations, and policy violations in required reports and promptly communicate relevant information to site contacts and Allied Universal leadership.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation and drug screen in accordance with all federal, state, and local laws.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Preferred Qualifications

• CPR certification.
• Comfortable using a computer or tablet.
• A state, county, or city-issued security-related license.
• Customer service experience.

Pay

$21.00 / Hour

Schedule

• Tuesday: 06:00 AM - 06:00 PM
• Wednesday: 06:00 AM - 06:00 PM
• Thursday: 06:00 AM - 06:00 PM

Benefits

• Access to exclusive technology to view and claim additional shifts for extra earnings.
• Paid training and career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.