Security Officer Full Time Access Control Operator
About the role
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Access Control Operator in Breinigsville, PA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Access Control Professional at a dynamic technology, media, and telecommunications location, you will monitor entry points, manage badges and access permissions, respond to alarm-panel activity, and maintain a visible presence that helps deter security-related incidents. You will deliver welcoming customer service and clear communication while supporting a professional environment. At Allied Universal, you will be part of an agile, reliable, innovative team that puts people first and acts with integrity.
Responsibilities
- Provide customer service to employees, visitors, vendors, and contractors at a technology, media, and telecommunications location by carrying out site-specific access-control procedures, policies, and emergency response activities when appropriate.
- Monitor access points, verify credentials, manage visitor entry processes, and maintain accurate access-related records in accordance with site procedures.
- Respond to access concerns, alarms, incidents, and critical situations in a calm, professional, problem-solving manner, escalating matters through established communication channels as needed.
- Conduct regular and random patrols of assigned access points, interior areas, exterior areas, and perimeter locations to help identify and report unusual activity or conditions.
- Assist with enforcing site access requirements and help to deter unauthorized entry while maintaining a professional and customer-focused presence.
Requirements
- Customer service experience is preferred.
- Alarm panel experience is preferred.
- Access control/badge experience is preferred.