Security Officer - Front Desk

About the role

As a Security Officer Front Desk in Springfield, IL, you will serve and safeguard clients in a range of industries such as Government, and more. As a Front Desk Security Officer at a government location, you will provide a welcoming, professional presence while monitoring access, greeting visitors, verifying credentials, and supporting security-related procedures. You will communicate clearly with employees, guests, and public-facing personnel, help to deter incidents through visible awareness, and deliver exceptional customer service.

Responsibilities

• Provide customer service at a front desk within a government location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Greet visitors, verify identification and access authorization, issue visitor credentials, and maintain accurate visitor and access records in accordance with site policies.
• Monitor entry activity, alarms, cameras, and other security-related systems from the front desk, reporting unusual activity or access concerns to appropriate personnel.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem-solving manner, following established response procedures.
• Assist employees, visitors, and government personnel with directions, access questions, and other front-desk support while helping to deter unauthorized entry.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

Position Type: Full Time • Pay Rate: $19.65 / Hour • Schedule: DayTime Mon 04:00 PM - 12:00 AM, Tue 04:00 PM - 12:00 AM, Sat 08:00 AM - 04:00 PM, Sun 08:00 AM - 04:00 PM