Security Officer - Dispatch Incident Intake Part Time

About the Role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. In a dynamic, welcoming, and collaborative workplace, you will be part of a team that positively impacts the communities and customers we serve. As a Security Officer – Dispatch Incident Intake (Part‑Time) in Arlington, VA, you will serve and safeguard clients in a range of industries such as financial institutions. You will coordinate communications, monitor security‑related activity, and support timely responses to incidents and service needs while providing exceptional customer service.

Responsibilities

• Provide customer service to clients by carrying out site‑specific security‑related procedures, policies, and emergency response activities at a financial institution location.
• Monitor incoming calls, alarms, and communications; document and dispatch appropriate personnel for security‑related incidents, service requests, and critical situations.
• Respond to incidents and critical situations in a calm, problem‑solving manner, escalating concerns to site leadership, emergency responders, and/or Allied Universal management as appropriate.
• Maintain accurate dispatch logs, incident reports, access‑related records, and other required documentation in accordance with site procedures.
• Monitor security‑related systems and communications to help identify unusual activity and support a coordinated response.

Requirements

• At least 6 months of security‑related experience.
• Access control and badge experience (preferred).
• Experience operating a Segway or T3 (preferred).
• Comfort using a computer or tablet (preferred).
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial Benefits: Participation in a retirement savings plan.
• Exclusive Perks: Discounts on top brands and services through the Perks Program.

Pay

$21.63 per hour (Part‑Time)

Schedule

Daytime: Wednesday 11:00 PM – 07:00 AM; Thursday 11:00 PM – 07:00 AM