Security Officer Dispatch Communications with Active Clearance
Allied Universal · King, AR · 1 mo ago
Information Technology$28.58/hrFull-time
About the role
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Responsibilities
- Provide customer service to employees, visitors, vendors, and delivery personnel by carrying out site-specific security-related procedures, access protocols, and emergency response activities at an aerospace and defense location.
- Monitor and coordinate dispatch communications, receive requests for assistance, document relevant details, and route calls, alarms, and incidents to appropriate personnel.
- Respond to incidents and critical situations in a calm, problem-solving manner, coordinating communications with site contacts and emergency responders as directed.
- Maintain accurate dispatch logs, incident reports, visitor or delivery records, and other required documentation in accordance with site-specific procedures.
- Conduct regular and random patrols around the business and perimeter, reporting unusual conditions, access concerns, and maintenance issues through established channels.
Requirements
- Possess an active DoD Top Secret Clearance.
- Verification of this clearance will be conducted as part of the pre-employment screening process.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Skills
- Access Control/Badge Experience (B201): prior experience with access control systems and badge management, including issuing, tracking, and managing access badges for employees and visitors.
- Alarm Panel Experience (B202): experience in operating and managing alarm panel systems, including knowledge of alarm protocols, troubleshooting, and responding to alarm events.
- Comfortable Using Computer or Tablet (B204): proficiency in using computers or tablets for daily tasks, including familiarity with software applications, email communication, and data entry.
- CPR Certification (B205): valid CPR certification, current and recognized by a reputable organization.
- Customer Service Experience (B219): background in customer service, demonstrating strong communication skills, problem-solving abilities, and commitment to providing excellent service to clients and customers.
Pay
$28.58 per hour
Schedule
- Monday: 11:00 PM – 7:00 AM
- Friday: 11:00 PM – 7:00 AM
- Saturday: 11:00 PM – 7:00 AM
- Sunday: 11:00 PM – 7:00 AM
Benefits
- Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Paid training and access to career growth opportunities.
- Financial and Health Benefits: Retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Discounts on top brands and services through the