Security Officer Concierge Desk
About the role
As a Security Officer Concierge Desk in Orlando, FL, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional front desk location within a financial institution, where you will greet visitors, manage access, monitor activity, and respond to security-related concerns with professionalism and care.
Responsibilities
- Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, visitor intake, and/or emergency response activities appropriate to a front desk location.
- Monitor lobby and reception areas, verify identification and access permissions, and document guest arrivals, deliveries, and/or service requests in accordance with location protocols.
- Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, escalating concerns to the appropriate personnel when needed.
- Answer questions, provide directions, and support a professional front desk presence while helping to deter unauthorized access and/or disruptions within the location.
- Complete reports and maintain accurate front desk records related to access activity, incidents, and/or daily operations in alignment with site expectations.
Requirements
- Customer service experience is preferred.
- CPR and/or First Aid certification is preferred.
- A guard card and/or license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
Qualifications
- Minimum age requirement: 18 years old for unarmed roles; 21+ years old for armed roles.
- Licenses: Florida State Security Agency License No. B8500287.
Skills
- Strong communication skills.
- Reliability.
- Teamwork.
- Integrity.
- Outstanding customer service.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Pay
$18.87 / Hour
Schedule
DayTime Mon: 07:00 AM - 03:00 PM Fri: 07:00 AM - 03:00 PM Sat: 07:00 AM - 03:00 PM Sun: 07:00 AM - 03:00 PM
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Why Join Us
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Equal Opportunity Employer
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.