Security Officer - Can be hired at multiple levels (I, II, III)

About the role

The Department of Security at St Vincent de Paul is seeking Security Officers at various levels to provide security and uphold the safety of volunteers, staff, residents, and guests.

Responsibilities

• Performs security duties at various locations including shelters, offices, dining rooms, and stores.
• Performs patrolling, crowd control, unlocking/locking buildings, and radio checks.
• Fills out incident reports in a timely manner.
• Assists in emergency evacuations.
• Responds to emergency incidents, provides support, and administers life-saving measures like CPR, AED, first aid, and/or naloxone or epinephrine injections.
• Observes staff, volunteers, and guests to ensure compliance with health and safety guidelines.
• Investigates and reports any suspicious behavior.
• Handles disputes professionally and takes appropriate actions.
• Maintains good working relationships with all staff, volunteers, and clients.
• Affords assistance to department managers, supervisors, or assistant supervisors with personnel, volunteer, or guest conflicts.
• Completes Daily Field Activity Report (DFAR).

Requirements

• Demonstrated ability to read, comprehend, and communicate orally and in writing.
• Fluency in English, bilingualism in Spanish is preferred.
• Familiarity with using email and instant messaging to communicate with team (Microsoft TEAMS).
• Able to obtain CPR, First Aid, and CPI (De-escalation) Certifications.
• Able to obtain Level One Fingerprint Clearance card by first day of employment.
• 6 months of experience in a security or related position in customer service.
• Preferably experienced in dealing with behavioral health/social services situations.
• Physical requirements: able to stand, walk, sit, bend, and lift up to 80 pounds.

Qualifications

• High school diploma, GED, or equivalent.
• Driver's license.
• Ability to obtain Level One Fingerprint Clearance card by first day of employment.
• 6 months of experience in writing and documenting incident reports.

Skills

• CPR, First Aid, and CPI certified.
• Familiarity with CCTV surveillance systems.
• Experience using email and instant messaging to communicate with team (Microsoft TEAMS).
• Experience using CCTV surveillance systems.
• Comfortable helping others using email and instant messaging to communicate with team (Microsoft TEAMS).
• Experience leading teams when security leadership is not available.
• Able to coach staff on CPR, First Aid, and CPI.
• 30+ months of experience in a security-related position.
• Preferably experienced in dealing with behavioral health/social services situations.
• Able to coach others on how to write incident reports.

Benefits

St Vincent de Paul offers a supportive and inclusive environment where volunteers can make a difference in the lives of those in need. We are committed to equal opportunity and diversity, ensuring that all candidates are considered fairly without discrimination based on race, ethnicity, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a veteran, status as an individual with a disability, and any other characteristics.

Pay

Compensation details will be provided during the interview process.

Schedule

Hours and schedule details will be provided during the interview process.