Security Officer
Upstate Caring Partners · Utica, NY · Yesterday
Information TechnologyPart-time
Part-time evening and overnight shifts available; position eligible for shift differentials.
Responsibilities
- Provide security and safety of all personnel, visitors, and property.
- Patrol assigned areas on foot or by vehicle to monitor for suspicious activity or safety hazards.
- Monitor surveillance systems and access control points.
- Respond to alarms, emergencies, and incidents in a timely and professional manner.
- Enforce company policies and procedures related to security and safety.
- Investigate crimes/incidents occurring on agency property.
- Write detailed incident and activity reports.
- Screen all outside persons (non-staff) entering a building.
- Take necessary action to prohibit loitering and trespassing on agency property.
- Escort discharged staff, trespassers, and other unwelcome parties off the premises.
- Collaborate with law enforcement or emergency services when necessary.
- Reasonably detain persons suspected of criminal activity until law enforcement arrives.
- Participate in meetings with agency administrators and leadership.
- Report all violations of law, regulations and policies to the Director of Security.
- Follow HIPAA requirements and maintain confidentiality at all times.
- Provide excellent customer service while maintaining a visible security presence.
Skills & Abilities
- Situational Awareness – Ability to quickly assess environments and identify potential threats or concerns.
- Communication Skills – Clear verbal and written communication for interacting with staff, visitors, etc.
- Conflict Resolution – Skilled in de-escalating tense situations and resolving conflicts calmly and professionally.
- Attention to Detail – Strong observational skills to detect unusual behavior, safety hazards, or policy violations.
- Physical Fitness – Capable of standing and/or walking for extended periods and responding swiftly to emergencies.
- Technical Proficiency – Familiarity with security systems, surveillance equipment, and basic computer applications.
- Integrity and Reliability – High level of professionalism, honesty, and dependability.
- Teamwork – Ability to work collaboratively with other security personnel and departments.
- Adaptability – Remains calm and effective in dynamic or high-pressure situations.
- Customer Service – Friendly and respectful demeanor when assisting employees, clients, and visitors.
Qualifications
- High School Diploma or equivalent required.
- Minimum of 5 years’ experience in security, law enforcement, or military.
- Valid/current NYS Security Guard license preferred.
- Travel is required. Must have valid NYS Driver’s License.
- Must submit to an extensive background check.
Benefits
- Low-cost individual health insurance plan.
- Dollar-for-dollar retirement match (up to 7%).
- Life insurance.
- Voluntary benefits.
- Generous paid time off.
- Comprehensive Health/Dental/Vision.
- Direct Deposit.
- Flexible Spending Account (FSA).
- Retirement Plan 403(b).
- Employee Assistance Program (EAP).
- Tuition Reimbursement.
- Service Awards.
- Employee Appreciation Events.
- Employee Discounts.