Security Officer

Summary

The Security Officer I is responsible for performing daily tasks within the Safety and Security Department to ensure a safe and secure environment at the Resort. This position supports the department's goals and the Resort's mission.

Essential Functions

• Conduct interior and exterior patrols throughout the Resort, checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas, and safety hazards.
• Respond to all guest and associate calls while on patrol, prioritizing emergencies.
• Proactively assist guests while seeking opportunities to exceed expectations.
• Maintain the security office and fire panel.
• Draft incident reports and ensure all record logs such as key logs, lost and found, group resumes, contractor passes, and emergency equipment are current and up-to-date through daily audits.
• Ensure all officers' daily shift logs and shift pass-down logs are complete.
• View CCTV monitors and conduct constant surveillance of grounds through the camera system.
• Answer phones and dispatch calls.
• Conduct security office duties in a timely manner.
• Conduct associate safety training and report/resolve safety hazards throughout the Resort on a daily basis.
• Respond to, communicate, follow up, and provide updates on all incidents as they occur.
• Have full knowledge of the Resort’s activities/events each shift and provide a professional security presence while focusing on customer service.
• Receive and communicate all information pertaining to your shift from the daily briefings.

Qualifications

• High school or equivalent education required.
• Previous Security experience required.
• Strongly preferred experience in a hotel/customer service environment.
• Valid U.S. Driver's License and ability to drive a company vehicle as needed.

Physical Requirements

• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to exert well-paced ability to reach different outlets and other departments of the hotel on a timely basis.
• Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.

Qualifications

• High school or equivalent education required.
• Previous Security experience required.
• Strongly preferred experience in a hotel/customer service environment.
• Valid U.S. Driver's License and ability to drive a company vehicle as needed.

Security Officer I

We are an Equal Opportunity Employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.