Security Officer
About the role
As our Security Officer, you will maintain the highest level of safety and security by patrolling assigned areas, diligently deterring, detecting, and investigating suspicious activity or crime. You will effectively monitor electronic surveillance equipment and hospital emergency systems, dispatch appropriate personnel via radio, and actively patrol to protect individuals and property while embodying our core values and supporting strategic quality improvement.
You will work independently with little or no supervision.
Responsibilities
- Greets, directs, and communicates with patients and visitors as they enter Mercy Medical Center for services.
- Interacts with all Mercy departments to assist patients and customers.
- Provides information to staff, visitors, and patients, including directions to specific locations within the hospital or Mercy campus and general information regarding rules and regulations.
- Responds to emergency situations involving combative or violent individuals endangering themselves or others.
- Evaluates situations and uses de-escalation skills to resolve them.
Requirements
- High School Graduate or GED upon hire.
- Unarmed Professional certification (OR) within 30 days of hire.
- Valid Driver’s License (OR) upon hire.
- Basic Life Support (CPR) certification within 30 days of hire.
- First Aid certification within 30 days of hire.
Qualifications
- Demonstrated exceptional vigilance and strong observational skills.
- Proficiency in electronic surveillance and dispatch systems.
- Commitment to protecting the community while upholding organizational values.
Preferred Qualifications
- College-level coursework in professionally related fields.
- One year of experience in law enforcement or as a security officer.
- Healthcare security experience.
About the workplace
At CHI Mercy Health, you'll discover a place where your professional growth is deeply valued within a truly supportive and rewarding environment. For over a century, our commitment to Compassion, Inclusion, Integrity, Excellence, and Collaboration has guided every interaction, shaping how we care for our patients and uplift one another. Today, as CHI Mercy Health, we remain deeply committed to healing the whole person—body, mind, and spirit—in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. We are proud of our state-of-the-art care and numerous awards and accreditations that reflect our dedication to excellence.
Pay
$20.86 - $29.46 per hour.