Security Officer

Overview

Embark on a rewarding career with Carondelet Holy Cross Hospital. Join us in delivering exceptional healthcare with a personal touch.

Position Summary

Provides protection for staff, patients, visitors, volunteers, physicians, students, and property at the hospital(s) in accordance with policies, procedures, philosophy and objectives. Maintains knowledge of policies and procedures relating to security to ensure a safe environment at CHN.

Responsibilities

• Maintains environment for patients, visitors, and associates.
• Maintains parking facilities, pedestrian, and vehicular traffic.
• Patrols secured and non-secured areas.
• Inspects areas for safety or hazards.
• Responds to security alarms and emergency situations.
• Coaches to assist patients, visitors, and associates.
• Analyzes area problems; demonstrates how to perform assistive tasks.
• Establishes rapport and provides feedback.
• Identifies and collects data needed for problem solving.
• Identifies problems and takes appropriate action.
• Clearly and concisely documents actions taken or incidence involvement.
• Fulfills emergency procedures: Fire, Disaster, etc.
• Demonstrates communication skills.
• Provides clear, direct and specific instructions or information to patients and visitors.
• Serves in capacity of K-9 unit (handler and dog).
• Utilizes equipment used in department.
• Participates in the organizational record-keeping system.
• Maintains own basic skills and knowledge.
• Keeps aware of new security trends.
• Serves in capacity as a shuttle/courier driver.
• Maintains compliance with hospital policies.
• Conducts investigations of reported situations.
• Assists Director and Operations Leads.
• Performs in a shift lead capacity.
• Assists in training of new Security Officers.

Qualifications

• Minimum Requirements: Education - High School Diploma or GED, Experience - Customer service experience (hospital or other relevant experience), Licensure/Certifications - BLS, Current valid unsuspended Arizona Driver's License, I.A.H.S.S. Basic Training Certification must be completed within 1 year from the date of hire.
• Preferred Requirements: Experience - One (1) year prior security experience in a hospital or healthcare environment.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

About the Role

The Available Plans And Programs Include Medical, dental, vision, and life insurance. 401(k) retirement savings plan with employer match. Generous paid time off. Career development and continuing education opportunities. Health savings accounts, healthcare & dependent flexible spending accounts. Employee Assistance program, Employee discount program. Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.