Security Officer

About the role

Patrols and protects the entire campus, inside and outside; responds to all incidents or calls relating to the safety and security of all persons and property on the campus. Officers are expected to demonstrate exemplary customer service skills and maintain a professional appearance while serving as ambassadors of the organization. Performs other duties as assigned.

Responsibilities

• Patrols the entire campus for the purpose of deterring crime and initiating corrective actions on any physical security or safety hazards identified.
• Provides customer service to patients, visitors, and employees carrying out safety and security procedures, site-specific policies, and when appropriate, emergency response activities.
• Responds to all calls for disruptive behavior, disturbances, combative patients, incidents, as well as internal or external alarms.
• Understands, complies with, and enforces hospital policy and procedure. As needed, enforces State and Local laws/ordinances to ensure the safety and security of all persons and property on campus.
• Submits all necessary reports in a prompt and professional manner.
• Performs escorts related to money transfers, as directed by facility policy. Secures patient valuables upon request. Performs non-monetary escorts for staff, visitors, physicians, and patients upon request for the safety and security of the requesting party.
• Controls all parking on the property, emphasizing parking in critical and/or emergency parking areas.
• Conducts regular and random patrols around the facility and completes assigned goals.

Requirements

• Minimum education: knowledge, skills, and mental development equivalent to completion of 4 years of high school, or an acceptable equivalent combination of education and experience.
• Ability to obtain knowledge of University policies, procedures, and practices in security, detain and search, emergency situations as acquired through a 90-day on-the-job training.

Qualifications

• Current driver’s license.
• TN armed guard training and certification.
• Possess or have the ability to obtain: First aid, CPR, de-escalation techniques, proper and safe restraint techniques, armed guard training and registration, OC or Pepper Spray certification, Baton Certification.