Security Officer Armed Dispatch Position

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Armed Dispatch Position in Minneapolis, MN, you will serve and safeguard clients in a range of industries such as Transportation, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Security Professional in a transportation environment, you will coordinate communications, monitor alarms and access activity, document incidents, and support timely responses to security-related needs. You will provide outstanding customer service while helping to maintain an orderly environment. Join Allied Universal, where our agile, reliable, innovative team puts people first, delivers through teamwork, and acts with integrity.

Responsibilities

• Provide customer service to passengers, employees, vendors, and/or visitors while carrying out security-related procedures, transportation hub policies, and emergency response activities as appropriate.
• Monitor dispatch communications, alarms, cameras, and/or access activity; receive, document, prioritize, and relay routine and urgent information to appropriate personnel.
• Coordinate the dispatch of security-related personnel and resources in response to incidents, service requests, alarms, and critical situations across terminal, operations, and perimeter areas.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner, following established site-specific procedures and escalation protocols.
• Maintain accurate dispatch logs, incident reports, and shift records; communicate relevant information during shift changes and to Allied Universal leadership.

Requirements

• Possess at least 1 year of armed security-related, law enforcement, or military experience.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of