Security Officer Access Badge Desk

About the role

As a Security Officer Access Badge Desk in Alpharetta, GA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk post in a commercial real estate location.
• Monitor access at the front desk by verifying visitor information, maintaining entry records, issuing visitor credentials, and directing guests in accordance with property protocols.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting activity and communicating with property management and/or emergency services when appropriate.
• Answer phones, receive inquiries, and support day-to-day front desk operations while helping to deter unauthorized access through attentive observation and professional presence.
• Aid in reporting maintenance concerns, unusual activity, and other property-related issues observed at the desk, following post orders and established communication procedures.

Requirements

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Must be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Valid driver’s license will be required for driving positions only.

Skills

• Customer service experience.
• Computer or tablet usage.
• Alarm panel experience.
• Access control or badge experience.

Benefits

• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.

Pay

$17.00 / Hour

Schedule

DayTime Mon 04:00 PM - 11:00 PM Tue 04:00 PM - 11:00 PM Wed 04:00 PM - 11:00 PM Thur 04:00 PM - 11:00 PM Fri 04:00 PM - 11:00 PM