Security Officer 2, Mardi Gras Casino

About the role

Delaware North Gaming is hiring a full-time Security Officer 2 to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As a Security Guard, you will ensure a safe and secure environment for our guests and team members.

Responsibilities

• Operate a motorized vehicle when necessary; provide cash escorts as needed.
• Greet guests positively and timely, treating each person as an individual and in a professional manner.
• Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the guest's goodwill.
• Observe, handle, and report procedural violations and illegal activity.
• Ensure that identification is checked for proper admittance to the gaming floor.
• Maintain crowd control as required; defuse guest profanity to ensure a friendly environment.

Qualifications

• Law enforcement or related experience, and a gaming background is a plus but not required.
• Ability to work in a fast-paced environment.
• Must have and maintain a valid driver's license, pass a motor vehicle record check, and drug test.
• Must be able to be licensed by the State Gaming Commission.
• Ability to maintain a professional and courteous demeanor when handling guest complaints or issues.
• No high school diploma or GED required.

Physical requirements

• Ability to stand and walk for extended periods of time.
• Ability to communicate through two way radio.
• Bending, stooping, lifting and carrying occasionally.
• Vision must be sufficient that the officer is not restricted in the performance of duties day or night.
• Occasionally smoky and loud environment.

Pay

$16.50 – $17.50 / hour

Schedule

• Evenings
• Weekends
• Overnight
• 8hr shift

Benefits

Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

This response is AI-generated, for reference only.