Jobs · Information Technology · Massachusetts

Security Manager (Educational Institution): $75,000/year

Securitas Security Services USA, Inc. · Cambridge, MA · 6 days ago
On-siteInformation Technology$75k/yrFull-time

About the role

Serves as a key point of client contact to ensure the delivery of high quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner. Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract; provides support during client start-up; supports security planning, assessments and surveys; reviews and updates post orders.

Responsibilities

  • Serves as a key point of client contact to ensure the delivery of high quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner.
  • Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
  • Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches employees and carries out disciplinary actions, as necessary.
  • Affords assistance in the development and administration of budget in relation to assigned account.
  • Assists in development and administration of budget in relation to assigned account.
  • Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.

Requirements

  • Must be at least 18 years of age.
  • Must have a reliable means of communication (i.e., pager or phone).
  • Must have a reliable means of transportation (public or private).
  • Must have the legal right to work in the United States.
  • Must have the ability to speak, read, and write English.
  • Must have a High School Diploma or GED.
  • Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Qualifications

  • Associate’s Degree and 3 years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

Skills

  • Knowledge of security operations and procedures.
  • Knowledge of supervisory practices and procedures.
  • Skill in staff supervision, including assigning work and providing training and discipline.
  • Ability to provide positive direction and motivate performance.
  • Understanding of a variety of security and safety devices and controls.
  • Ability to track and maintain schedule assignments.
  • Ability to maintain professional composure when dealing with unusual circumstances.
  • Knowledge of business operations management and human resources administration.

Benefits

  • Retirement plan.
  • Employer-provided medical and dental coverage.
  • Company-paid life insurance.
  • Voluntary life and disability insurance.
  • Employee assistance plan.
  • Securitas Saves discount program.
  • Paid holidays.
  • Paid time away from work.

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