Security Manager (Educational Institution): $75,000/year
Securitas Security Services USA, Inc. · Cambridge, MA · 6 days ago
On-siteInformation Technology$75k/yrFull-time
About the role
Serves as a key point of client contact to ensure the delivery of high quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner. Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract; provides support during client start-up; supports security planning, assessments and surveys; reviews and updates post orders.
Responsibilities
- Serves as a key point of client contact to ensure the delivery of high quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner.
- Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
- Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches employees and carries out disciplinary actions, as necessary.
- Affords assistance in the development and administration of budget in relation to assigned account.
- Assists in development and administration of budget in relation to assigned account.
- Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.
Requirements
- Must be at least 18 years of age.
- Must have a reliable means of communication (i.e., pager or phone).
- Must have a reliable means of transportation (public or private).
- Must have the legal right to work in the United States.
- Must have the ability to speak, read, and write English.
- Must have a High School Diploma or GED.
- Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
Qualifications
- Associate’s Degree and 3 years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Skills
- Knowledge of security operations and procedures.
- Knowledge of supervisory practices and procedures.
- Skill in staff supervision, including assigning work and providing training and discipline.
- Ability to provide positive direction and motivate performance.
- Understanding of a variety of security and safety devices and controls.
- Ability to track and maintain schedule assignments.
- Ability to maintain professional composure when dealing with unusual circumstances.
- Knowledge of business operations management and human resources administration.
Benefits
- Retirement plan.
- Employer-provided medical and dental coverage.
- Company-paid life insurance.
- Voluntary life and disability insurance.
- Employee assistance plan.
- Securitas Saves discount program.
- Paid holidays.
- Paid time away from work.