Security Manager

Summary of Position

The Security Manager will assist in overseeing all aspects of security operations to ensure a safe and secure environment for all guests, colleagues, and assets.

Roles and Responsibilities

• Develop and implement comprehensive security policies, procedures, and protocols.
• Assist the Director of Security with the day-to-day operations of the hotel's security department.
• Conduct regular security risk assessments and implement measures to mitigate potential threats.
• Liaise with other departments to ensure a cohesive and integrated approach to security within the hotel.
• Communicate security protocols and updates effectively to all colleagues.
• Collaborate with local law enforcement agencies and emergency services to ensure a swift and effective response in case of incidents.
• Manage and supervise security colleagues, providing training and guidance.
• Monitor and analyze security systems, including CCTV, access control, and alarms.
• Investigate security incidents, prepare detailed reports, and recommend corrective actions.
• Implement and manage access control measures to secure sensitive areas within the hotel.
• Stay informed about current security trends, technologies, and best practices in the hospitality industry.
• Coordinate with other departments to ensure a seamless and secure guest experience.
• Conduct thorough investigations into security breaches and incidents, providing detailed reports.

Qualifications

• Proven experience in a leadership role within security, preferably in a luxury hotel environment.
• In-depth knowledge of security best practices, emergency response procedures, and risk management.
• Strong leadership and interpersonal skills with the ability to build and lead a high-performing team.
• Familiarity with relevant laws and regulations related to hotel security.
• Excellent communication skills and the ability to interact professionally with guests, colleagues, and external partners.
• Relevant security certifications (CPP, PSP, etc.) preferred.

Physical Requirements

• Ability to stand, walk, and move about the hotel for extended periods.
• Physical stamina to respond quickly and effectively in emergency situations.
• Capability to lift, carry, and move security equipment as needed.
• Visual and auditory acuity to monitor and assess security situations.
• Ability to perform duties in various weather conditions.

Benefits

• Medical/Dental/Vision Insurance
• Company matched 401(k) plan
• Company matched Health Savings Plan
• Flexible Spending
• Paid Holidays
• Paid Time Off
• Paid Sick Leave
• Employee Assistance Program
• Free Parking
• Employee Recognition Programs
• Colleague meals
• Colleague Referral Incentive program