Security Manager
About the role
Responsible for maintaining a secure environment for all associates and residents within the building and on the community grounds by overseeing the security guard staff.
Responsibilities
- Coordinates staffing schedules.
- Initiates all in house training and safety programs as it relates to the security department.
- Oversees security guard cross-training program.
- Reviews all daily logs and initiates follow-up procedures.
- Hires, trains, disciplines, and terminates security guards in accordance with company policy.
- Conducts performance evaluations.
- Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems.
- Secures all areas of the building, checking for open doors and any unusual activity.
- Conducts regularly scheduled rounds in and around the building.
- Responds appropriately to emergencies by calling or contacting appropriate internal and external parties, according to established protocol.
- Assists with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
- Works with concierge during emergencies, as needed.
- Informs supervisor of any resident issues or concerns.
- Answers the phone promptly. Responds to questions, directs calls or takes messages as appropriate.
- Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
- Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.
Qualifications
High school diploma or General Education Diploma (GED) required; a minimum of five years related experience and/or training; or equivalent combination of education and experience.
Certifications
- Fire Safety and Basic CPR/First Aid training.
- For positions that require travel between locations or the transportation of residents, associate must have a valid driver's license.
Skills & decision-making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline.
Physical demands & working conditions
- Standing
- Walking
- Sitting
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Climb or balance
- Stoop, kneel, crouch, or crawl
- Talk or hear
- Taste or smell
- Ability to lift: Up to 50 pounds
- Requires interaction with co-workers, residents or vendors
- Occasional weekend, evening or night work if needed to ensure shift coverage
- On-Call on an as needed basis
- Possible exposure to communicable diseases and infections
- Exposure to latex
- Possible exposure to blood-borne pathogens
- Requires Travel: Occasionally
Benefits
- Medical, Dental, Vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates (outside of CA)
- Optional voluntary benefits including ID theft protection and pet insurance
- Paid Time Off (full time only)
- Paid holidays (full time only)
- Company provided life insurance (full time only)
- Adoption benefit (full time only)
- Disability (short and long term) (full time only)
- Flexible Spending Accounts (full time only)
- Health Savings Account (full time only)
- Optional life and dependent life insurance (full time only)
- Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan (full time only)
- Tuition reimbursement (full time only)
- Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
- Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.