Security Manager
Join the Team at M Social Sunnyvale
M Social Sunnyvale is an innovative hotel located in Silicon Valley, blending technology, design, and social connectivity to create a unique guest experience. As part of Millennium Hotels & Resorts, a global hospitality leader, our hotel is guided by core values that drive a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach.
About M Social Sunnyvale
The hotel features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. It is the first ground-up M Social in the U.S., offering a bold and vibrant hospitality experience for the young at heart.
About the Role
As our Security Manager, you will lead all aspects of hotel safety, security, and loss prevention while fostering a safe, welcoming environment for guests, team members, and visitors. You will oversee the property's security operation, emergency preparedness, investigations, and regulatory compliance while partnering closely with hotel leadership to protect our people, assets, and reputation.
Requirements
- Passion for hospitality and delivering exceptional guest experiences
- Strong leadership and interpersonal skills
- Excellent organizational and communication skills
- Able to thrive in a fast-paced, high-volume banquet environment
- Strong problem-solving and decision-making abilities
- Flexibility to work evenings, weekends, holidays, and varied schedules
Leadership Requirements
- Proven leadership experience managing banquet operations within a full-service hotel or resort
- Demonstrated ability to lead large banquet teams while maintaining service excellence
- Strong coaching, mentoring, and employee development skills
- Experience managing labor productivity and scheduling
- Ability to lead multiple events simultaneously while maintaining quality standards
Technical / Role-Specific Requirements
- Strong knowledge of banquet operations and event execution
- Experience reviewing and executing Banquet Event Orders (BEOs)
- Knowledge of banquet room setup styles, service standards, and event logistics
- Experience coordinating with Culinary, Catering, and Conference Services teams
- Strong understanding of food and beverage service standards
- Experience managing labor costs, payroll, and banquet inventories
- Familiarity with Delphi or similar hotel event management systems preferred
Education
- High school diploma or equivalent required
- Bachelor's degree in Hospitality Management or a related field preferred
- Equivalent combination of education and relevant experience will be considered
Benefits
- Medical, Dental & Vision Insurance
- Company-paid Life and AD&D Insurance
- Short-Term and Long-Term Disability Coverage
- 401(k) Retirement Plan with Company Match (where applicable)
- Paid Time Off & Paid Holidays
- Hospitality Room Discounts across our global portfolio
- Employee Assistance Program (EAP)
Why Join Us
At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success. We invite you to join our team if you're looking for an opportunity to grow, contribute, and make an impact.