Security Install Technician

Responsibilities

• Install security systems per provided job scopes and drawings
• Install and service access control systems
• Install and service IP based camera systems
• Install and service alarm systems
• Work efficiently as a lead technician on the team to install systems
• Read and interpret wiring diagrams, schematics, and blueprints
• Effectively communicate equipment issues and potential solutions on work performed to customers
• Explain and train customers on effective utilization of equipment and/ or systems
• Efficiently and accurately update and complete customer files, including but not limited to customer contacts, work orders, parts utilized, and work performed
• Promptly and professionally respond to customer questions and concerns
• Avoid non-compliance with company and customer safety program
• Maintain all applicable certifications for necessary products serviced by company
• Ability to lead, train, mentor and/ or coach less experienced technicians
• Perform other related duties as assigned or required

Requirements

• Valid driver’s license
• High School Diploma/ GED
• 5+ years security technician work experience
• Commercial experience
• Able to work flexible hours including after-hours, nights, and weekends
• Able to travel to multiple job sites each day
• Fully proficient in alarm, access control and IP camera systems
• Access control installation and servicing experience
• Experience with installation of controller, reader, contact, REX and electrified door hardware
• Commercial alarm system installation & servicing experience – knowledge in Burg, DMP, Honeywell and DSC systems a plus
• Camera system installation & servicing experience, including network camera systems
• CAT5/6 network termination skills
• High precision/ detail-oriented
• Professional verbal and written communication skills
• Ability to work independently, with little supervision
• Ability to lead a team on larger jobs
• Works effectively and efficiently while performing all aspects of the required job

Qualifications

Preferred:

• DMP training
• IP/Network knowledge
• Working knowledge of Microsoft Office (Excel, Outlook, Word)

Benefits

• Medical
• Dental
• Vision
• Paid Time Off
• Paid Holidays
• 401(k) matching