Security Guard Supervisor

About the role

The Security Guard Lead at Pilgrim’s is responsible for overseeing all security operations, ensuring a safe and secure environment for employees, visitors, contractors, and company assets. This position manages facility access control, perimeter security, security personnel, and transportation-related security processes.

Responsibilities

• Manage and maintain a secure entrance and perimeter for the facility.
• Monitor security operations to ensure compliance with company policies and procedures.
• Ensure proper access control for employees, visitors, contractors, and transportation personnel.
• Maintain accurate logs for inbound and outbound truck traffic.
• Monitor and document facility activities, security incidents, and unusual occurrences.
• Respond appropriately to security concerns, emergencies, and operational issues.
• Supervise, train, coach, and evaluate Security Guard personnel.
• Learn and maintain working knowledge of all positions within the security department.
• Ensure completion, accuracy, and timely submission of reports prepared by security staff.
• Implement corrective action and disciplinary procedures when necessary, in accordance with company policies.
• Resolve employee conflicts and workplace issues promptly, objectively, and professionally.
• Promote a positive, team-oriented work environment.
• Complete daily, weekly, and other required reports.
• Work within the Order Management System (OMS) and Shop Floor systems.
• Cook up and coordinate activities with Plant Shipping, Shag Service, and Traffic departments.
• Coordinate activities with the Traffic Department to coordinate shipping dates, times, and destination locations.
• Maintain effective communication with internal departments and external service providers.
• Attend scheduled meetings and provide updates regarding security operations.
• Perform other duties and special projects as assigned.

Qualifications

• High School Diploma or GED equivalent.
• Strong computer and 10-key skills.
• Able to effectively communicate both verbally and in writing.
• Strong attention to detail and organizational skills.
• Able to manage multiple priorities and meet deadlines.
• Strong critical thinking and problem-solving abilities.
• Able to handle conflict professionally and effectively.
• Strong leadership and people management skills.
• Demonstrated ability to work independently and as part of a team.
• Reliable attendance record.
• Able to successfully pass a background check.

Preferred Qualifications

• Previous security-related experience preferred.
• Previous supervisory or management experience preferred.
• Experience working in manufacturing, industrial, logistics, or distribution environments preferred.
• Multilingual communication skills preferred.
• Experience with transportation, shipping, traffic coordination, or access control systems is a plus.

Physical Requirements

• Ability to walk, run, stand, and sit for extended periods.
• Ability to patrol facility grounds and respond quickly to security-related incidents.
• Ability to work outdoors in all weather conditions.
• Ability to climb stairs and navigate varying terrain.
• Ability to lift and carry up to 50 pounds.
• Ability to operate security vehicles and equipment as required.

Working Conditions

• Regular exposure to hot, cold, wet, and other varying weather conditions.
• Frequent interaction with employees, contractors, visitors, truck drivers, and vendors.
• May require working flexible schedules, including evenings, weekends, holidays, and overtime as needed.

Key Competencies

• Leadership and Staff Development.
• Security Awareness and Risk Management.
• Conflict Resolution.
• Communication Skills.
• Critical Thinking and Decision Making.
• Accountability and Integrity.
• Attention to Detail.
• Organizational Skills.
• Teamwork and Collaboration.
• Customer Service Orientation.
• Time Management and Multitasking.