Security Guard/Dispatch - Full Time

Responsibilities

• Examine and become familiar with every part of assigned area; report obstructions or issues that endanger safety.
• Patrol assigned areas to prevent crime, protect company assets, report disturbances, violations, suspicious activity, and assist the public.
• Prepare incident reports in a manner acceptable for outside distribution.
• Dispatch security personnel to key areas via phone and radio communications.
• Provide superior customer service in compliance with Black Bear’s standards.
• Maintain peace and order at all entrances.
• Monitor fire and other safety hazards; evaluate emergency evacuation measures.
• Administer first aid as necessary.
• Report disorderly patrons, accidents, incidents, unsafe conditions, employee theft, and unusual behavior.
• Perform traffic control duties when necessary.
• Conduct video surveillance to identify security risks and areas of loss.
• Maintain security video surveillance, phone, and radio communications.
• Notify local law enforcement and medical agencies during emergencies.
• Submit reports to Security Floor Supervisor and Security Manager; ensure supervisors are informed of all situations.
• Patrol the interior of the casino and hotel.
• Prevent unauthorized admittance of alcoholic beverages on premises.
• Protect money areas and executive offices; properly identify employees entering money areas.
• Provide money escort services and maintain crowd control.
• Monitor special activities and maintain radio communications.
• Wear provided department uniform during scheduled work hours.
• Attend mandatory department, Title 31, and/or SARC trainings.
• Demonstrate courtesy, respect, and sensitivity to visitors and co-workers.
• Represent the Fond du Lac Band of Lake Superior Chippewa professionally in the community.
• Maintain proper attendance, punctuality, and a clean work area.
• Assume additional responsibilities as assigned by management.

Requirements

• No formal education required.
• Ability to work with the public and communicate effectively orally and in writing.
• Ability to supervise areas/groups and act responsibly in emergencies (preferred).
• Training in emergency first aid (preferred).
• Previous experience as a Security Officer (preferred).
• Ability to work independently, establish priorities, and pay attention to detail.
• Ability to establish professional and harmonious working relationships.
• Subject to drug and alcohol testing per Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.

Physical Requirements

• Ability to withstand prolonged standing, stretching, bending, and kneeling without restriction.
• Must be able to lift at least 20 lbs and push, pull, or drag up to 50 lbs.
• Subject to inside and outside environmental conditions, including noise, dust, and potential smoking environments.

Schedule

Rotating shifts. Operations are conducted seven days a week, 24 hours a day, including holidays.

Pay

$18.95 - $21.32 per hour.

Benefits

• 401(K) retirement plan.
• Paid time off (PTO).
• Dental insurance.
• Vision plan.
• Health insurance.

Veterans are encouraged to apply. Two openings available. On-site position in Cloquet, MN (55718).