Security GSOC Operator

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch Coordinator in Morrisville, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer supporting a dynamic technology, media, and telecommunications location, you will coordinate communications, monitor activity, manage access control and badge processes, and support response efforts for security-related concerns. Your visible presence and customer-focused communication will help to deter incidents while delivering a welcoming experience. Join Allied Universal’s agile, reliable, innovative team, where caring culture, teamwork, and integrity guide every shift.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a technology, media, and telecommunications location by carrying out site-specific procedures, policies, and emergency response activities as appropriate.
• Monitor incoming calls, alarms, and communications; accurately document incidents, requests, and relevant details in dispatch logs and reporting systems.
• Dispatch appropriate personnel and/or resources in response to incidents, service requests, and critical situations, maintaining calm, professional communication throughout the response.
• Coordinate with onsite teams, building operations, and emergency responders as directed, providing timely updates and supporting incident escalation procedures.
• Monitor access control, camera, and alarm-related systems as assigned; report unusual activity and help support a secure environment.

Requirements

• At least one year of security-related experience is required.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial and Health Benefits: Retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Discounts on top brands and services through the Perks Program.

Pay

$22.00 per hour.

Schedule

Full-time. Shifts: Tuesday 11:00 PM – 7:00 AM, Wednesday 11:00 PM – 7:00 AM, Saturday 7:00 AM – 3:00 PM, Sunday 7:00 AM – 3:00 PM.

Requisition ID: 2026-1712857.