Security GSOC Operator
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
About the role
As a Security GSOC Operator in Portage, MI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Unarmed Patrol Officer at a healthcare location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for patients, visitors, and staff. This driving post requires a valid driver's license. You will deliver exceptional customer service, communicate clearly, and respond to security-related concerns with integrity, teamwork, and care.
Responsibilities
- Provide customer service to clients, visitors, patients, and staff by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
- Conduct regular and random unarmed patrols throughout healthcare facilities, offices, parking areas, and perimeter locations to help identify unusual conditions and help to deter unauthorized activity.
- Monitor access points and visitor activity in accordance with site procedures, and report suspicious behavior, hazards, and maintenance concerns to appropriate personnel.
- Respond to incidents, medical emergencies, alarms, and critical situations in a calm, professional, problem-solving manner, following established protocols.
- Complete accurate reports, patrol documentation, and shift communications while maintaining a professional presence at the location.
Requirements
- A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- Experience as a GSOC or Console Operator preferred.
- Applicants should be proficient using a computer.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Pay
$19.00 / Hour
Schedule
- Monday: 07:00 AM - 03:00 PM
- Tuesday: 07:00 AM - 03:00 PM
- Wednesday: 07:00 AM - 03:00 PM
- Thursday: 07:00 AM - 03:00 PM
- Friday: 07:00 AM - 03:00 PM