Security Field Supervisor

About the role

Allied Universal is currently hiring a Security Field Supervisor to support operations for remotely managed accounts in the White Plains area of New York by performing on-site supervision of Security Professionals and ensuring site coverage at all times.

Responsibilities

• Perform day/night site visits to inspect and supervise Security Professionals in the field
• Address escalation of "after hours" and "cold start" calls to ensure sufficient coverage at customer sites
• Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with Security Professionals
• Visit assigned post locations on a regular basis to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are being maintained
• Conduct on-the-job training, in coordination with Post Commander, of new employees assigned to post, or when changes to post orders are made
• Respond to call-offs that occur during the shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive
• Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate HR Director
• Distribute information to posts as directed by Branch or Corporate office
• Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager

Qualifications

• Minimum high school diploma or equivalent required
• Minimum three (3) – five (5) years of professional-level experience required and prior experience in the security industry
• Prior military/law and/or degree in criminal justice or business management
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record, and the ability to safely operate a vehicle
• Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Excellent attendance and punctuality
• Ability to write effective and concise reports in neat, legible handwriting
• Professional, articulate and able to use good independent judgment and discretion
• Outstanding verbal and written communication skills

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly

Pay

$31 / hour

Schedule

Varying schedule, including day and night shifts, with the possibility of long-term assignments to specific posts or various posts as needed.