Security Field Service Technician

Key Responsibilities

• Troubleshoot and repair access control systems, surveillance cameras, intrusion alarms, and security automation systems.
• Troubleshoot and repair low-voltage devices such as door controllers, card readers, cameras, and alarm sensors.
• Perform low-voltage circuit wiring, terminations, and connections for security equipment.
• Perform inspections, testing, and maintenance (ITM) of fire alarm, detection, and suppression control systems.
• Ensure all systems are operational, tested, and optimized for customer use.
• Ensure systems meet all NFPA, state, and local regulatory requirements.
• Interpret and follow blueprints, wiring diagrams, and technical specifications for system layouts.
• Pull, terminate, and manage various types of low voltage cabling for security devices.
• Ensure proper wire management and organization for professional-grade installations.
• Work with conduits, cable management systems, and structured cabling pathways.
• System Integration & Programming
• Integrate security systems with network infrastructure, access control platforms, and video management software.
• Conduct firmware updates and apply necessary patches to security devices.
• Compliance & Safety
• Follow OSHA safety protocols and industry best practices for low-voltage electrical work.
• Ensure all work complies with local, state, and national low-voltage regulations.
• Maintain organized documentation for system installations, device locations, and wiring pathways.

Qualifications

• 3+ years of experience in security system installation and low-voltage infrastructure.
• Strong proficiency in access control systems, surveillance cameras, and alarm systems (e.g., Milestone, Axis, Genetec, Lenel S2, Bosch).
• Hands-on experience with low-voltage wiring, terminations, and composite wiring.
• Ability to read and interpret electrical schematics and security layouts.
• Strong attention to detail and ability to produce clean, professional installations.
• Valid driver’s license with a clean record and ability to travel to job sites.
• Preferred Experience with relay logic, maglocks, and door strike installations.
• Knowledge of power supply configurations and PoE device setups.
• Relevant manufacturer certifications (e.g., Milestone, Lenel S2, Genetec, Axis).

Work Environment & Physical Demands

• On-site work at customer locations, including commercial buildings, schools, and industrial facilities.
• Ability to lift 50+ lbs, climb ladders, and work in tight spaces.
• Comfortable standing for long periods of time and complete overhead work for long periods of time.

Benefits

• Pay of $50 per hour
• 10 days of PTO
• Five paid sick days
• Nine paid holidays
• Health insurance
• 401k Retirement Benefits
• Required training/licensing paid for by company
• Voluntary professional development opportunities
• Overtime and potential bonus pay