Field Service Technician

Responsibilities

• Install, test, and service low-voltage cabling systems, including CAT6, fiber-optic, and related structured cabling components in accordance with industry expectations.
• Complete setup and support of access control equipment and video surveillance devices while following manufacturer guidance and established installation methods.
• Troubleshoot performance issues in cabling and connected systems, identify root causes, and carry out corrective actions to restore reliable operation.
• Perform technically detailed field installations that require strong attention to layout, connectivity, and overall system functionality.
• Record project progress, installation results, and materials used, and communicate inventory-related information clearly to the appropriate supply chain contact.
• Contribute ideas during team discussions to help improve workflows, field execution, and overall service quality.
• Keep tools, equipment, and job materials organized, maintained, and ready for daily field use.
• Follow all safety requirements on site, remain alert to potential risks, and report unsafe conditions promptly to support a safe work environment.

Requirements

• Experience with network cabling, cable installation, and low-voltage infrastructure work.
• Working knowledge of CAT6 and fiber-optic cabling installation, testing, and basic troubleshooting.
• Ability to install and support field devices such as surveillance cameras and access control components.
• Strong problem-solving skills with the ability to diagnose technical issues in the field and implement effective solutions.
• Comfort with documenting completed work, materials usage, and project-related updates accurately.
• Ability to work independently and as part of a team in a detail-oriented services environment.
• Commitment to following safety procedures and maintaining high standards of workmanship.

Qualifications

High school diploma or equivalent required. Associate's degree in a relevant field preferred. Relevant certifications such as CompTIA Network+, Cisco CCENT, or similar are beneficial but not required.

Skills

Technical aptitude, attention to detail, strong communication skills, ability to work safely and efficiently in a fast-paced environment, and proficiency with common office software.

Benefits

Health, vision, dental, and life and disability insurance. Free online training provided by Robert Half. Access to a company 401(k) plan. Stay on top of every opportunity - anytime, anywhere - with the Robert Half app.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position with flexible hours to accommodate project needs.