Security-Ex Shift Supervisor

About the role

Be a Part of the Action – Join Our Winning Team! At Owensboro Racing & Gaming, part of the iconic Churchill Downs, Inc. family, the Security Shift Supervisor plays a vital role in keeping the excitement going while ensuring the safety of our guests, team members, and property. In this fast-paced, high-energy environment, you’ll do more than just protect—you’ll lead with confidence.

Essential Duties And Responsibilities

• Supervise, coach, schedule, and, when necessary, discipline security officers.
• Assign posts, monitor staffing levels, and maintain accurate shift logs and activity reports.
• Provide visible patrols of gaming areas, back-of-house, and perimeter grounds.
• Escort cash transfers, verify access to restricted areas, and monitor surveillance, alarm, fire-safety, and lighting systems.
• Enforce entry requirements (age, credentials, etc.) and respond to altercations, theft, vandalism, fire, trespass, or other illegal acts.
• Lead initial investigations, collect statements, preserve evidence, and coordinate with law enforcement or medical responders.
• Execute traffic control, crowd management, evacuation, and incident-command procedures during emergencies.
• Relay clear, concise information via radio, phone, and written reports.
• Build guest rapport by greeting, assisting, and providing directions or event information.
• Train officers on department SOPs, KHRC standards, first aid/CPR/AED, defensive tactics, and alcohol-service laws.
• Ensure officers uphold all security directives, safety regulations, and company values.
• Prepare incident, injury, and daily activity reports.
• Maintain equipment inventories and recommend process improvements.
• Perform additional related duties as assigned.

Required Skills And Abilities

• Proven ability to lead, motivate, and evaluate a security team.
• Calm, decisive demeanor under pressure with strong problem-solving and conflict-resolution skills.
• Proficient verbal and written communication; able to draft clear reports and testify if required.
• Working knowledge of CCTV, alarm panels, radios, and MS Office (Word, Excel, PowerPoint, Outlook).
• Valid driver’s license; ability to drive company vehicles.
• Must obtain/maintain: Kentucky Alcohol Servers Permit, First Aid/CPR/AED certification, Defensive driving & defensive tactics credentials, Standard Crime Scene Investigation training, KHRC security license.
• Must be at least 21 years of age or older to apply.

Education And Experience

• A high school diploma or GED required.
• Minimum two (2) years of law enforcement or security experience with supervisory duties.
• Gaming industry or large-venue background preferred.

Physical Requirements & Working Conditions

• The Security Shift Supervisor position requires the ability to: Sit, stand, walk, hear, talk, use hands, and drive for extended periods.
• Balance, climb, bend, stoop, kneel, and reach overhead as needed.
• Crawl when necessary in the course of duties.
• Push, pull, carry, lift, slide, or transfer objects weighing up to 50+ lbs.
• In addition to the physical requirements, candidates must possess the mental stamina to: Analyze data, problem-solve, and make sound decisions.
• Organize and plan effectively.
• Read, write, and communicate clearly and professionally.

Qualifications

High school Diploma or GED required. Minimum two (2) years of law enforcement or security experience with supervisory duties. Gaming industry or large-venue background preferred.