Security Events Supervisor

Join Our Team And Experience Endless Career Possibilities IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE Position Summary This position is responsible for assisting with the supervision of the operational, fiscal and personnel activities of the Event Security department, which includes assisting with the staffing, scheduling, development and day-to-day activities of the Event staff. Primary Duties and Responsibilities: includes but not limited to: Supervises the Event Security staff and assists with planning the security and usher needs for all entertainment venuesWorks with tour personnel to meet the specific needs for all entertainers performing at Mohegan SunMaintains the safety and security of guests, performers and tour personnel throughout the propertyActs as an escort for entertainers, VIPs and dignitariesAssists the Mohegan Tribal Police with incidents, investigations and resolving issues, as neededConducts safety checks for We Care entrancesInvestigates incidents and documents them using the Security Reports Writing system, ensuring accuracy and detailOversees the day-to-day operations of the departmentMakes daily operating decisions based on pre-determined departmental goalsRunning early entry, VIP, and meet and greet eventsConduct Pre-Shift and Post-Shift Huddles to deliver critical information to front line and supervisory staffOversee the operations of venues outside of the ArenaAssist Management with investigating customer/employee concerns and complaints Secondary Duties And Responsibilities Responsible for shift scheduling including, work assignments/rotations, and employee breaks.Determines shift operating methods, structures and procedures consistent with goals established by the Security Events and Nightlife ManagerAssists the Manager with issuing disciplines or commendations, as needed Minimum Education And Qualifications High School Diploma or equivalentOne year of experience in personnel staffing and scheduling, shift supervision and operational planning Competencies: Incumbent will master the following competencies while in this position: Excellent written and verbal communication skillsExcellent organizational and multi-tasking skillsIntermediate knowledge Word, Excel and OutlookAbility to coach, counsel and trainAbility to work with multiple departments with all levels of management Training Requirements Knowledge of department policies and proceduresMust attend all appropriate Human Resources Supervisor Training classes Physical Demands And Work Environment Must be able to work in a casino environment with possible exposure to secondhand smokeMust be able to walk, climb stairs, stand, bend and stretch for extended periods of timeMust be able to lift up to 50 lbs.Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary. Work Shift Regular Knock, knock. Hear that sound? That's opportunity! Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.