Security Console Operator

Loyal Source Technical Services Division is seeking a Security Console Operator to work with our client in Portsmouth, VA.

About the role

This individual will be responsible for maintaining a 24/7 Central Communications Center, a combination of Quarterdeck and Security Control Center that provides information to patients and staff, along with alerting them of security concerns.

Responsibilities

• Be responsible for testing, activating, making notifications, monitoring, maintaining, and securing Hospital Emergency Codes in accordance with command instructions and Pre-Planned Response (PPR) plans using the public announcement system and other communications devices to activate and notify personnel as needed. This includes participating in all drills and exercises for both NMCP and the base.
• Collect and maintain detailed manual and/or computerized office records of all Hospital Emergency Codes announcements and incidents.
• Have an understanding of medical terminology and how to relay information to all parties involved.
• Notify and maintain communications with Quarterdeck and other Hospital Officials for all emergencies that may arise.
• Monitor emergency phone line. Responsible for notifying appropriate personnel to ensure they respond to emergency situations in a timely manner.
• Monitor CCTV cameras 24/7 for any and all suspicious activities.
• Other duties as assigned.

Requirements

• Must hold at least a public trust clearance or have held one in the past.
• Computer Skills Competency.
• Physically capable of standing and/or sitting for extended periods of time and capable of normal ambulation.
• U.S. citizens; all workers will be required to access Navy information technology networks/systems containing sensitive information. Only workers who are U.S. citizens can be granted access to Department of Navy (DON) Information Technology networks/systems and sensitive information. (DoD clearance preferred).
• Must maintain current certification in American Heart Association Basic Life Support (BLS), depending on clinical area of performance.
• Ability to lift 50 lbs.
• Complete and maintain command all required training including but not limited to, Anti-Terrorism and Emergency Management.

Schedule

• Saturday and Sunday 6 AM to 6 PM and Monday OR Wednesday 10 PM to 6 AM.
• Wednesday - Thursday 2:00 PM - 10 PM and Saturday 6:00 AM - 6:00 PM.

Pay

$21.27/hr

About Loyal Source

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military-friendly employer and proud partner of the Military Spouse Employment Partnership program.