Security Badging Manager

Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring a Badging Manager. $26.75 / Hour, Benefits after 90 days Please upload a resume The Badging Manager oversees the client’s Badging Center with regards to day-to-day operations, supervision of staff, responding to customer service requests, issuing access cards in a timely and efficient manner, conducting on-site training, as they relate to client/AUS Contractual agreement. This position is responsible for the professional operation, administration, profitability, and quality assurance of badging security services for a client’s site. Other duties include, but are not limited to, safety direction, quality assurance, planning, organizing, directing, and controlling the Badging Administrator team during normal and emergency operations and training. Responsibilities Direct and conduct all badge related audit procedures, and the distribution of their workloadsupply ordering and supply budget managementSelection and placement of Badging Center personnel; career development of team members; conduct performance appraisalsOversee the evaluation and implementation of change management and best practices for the entire client access control policy, impacting up to C-suite level opticsOversee interpretation and implementation of policy regarding the shrinkage of access-control items which has a substantial impact to client budget and costOversee the investigation and resolution of issues of nefarious action found during badge audits; make recommendations to customer regarding process improvement and increased security measuresOversee quality assurance programs implemented by Badging Center team members; review, select and compile training materials to design and implement a site/contract-specific training and development programReview and apply correction to reporting, review job performance, remove security personnel from their assignment in the event of access control violationsWorking with cross functional teams to service client needs Qualifications High School diplomaMinimum of three (3) years of experience directly supporting enterprise level badging, access systems, or similar programsPrior supervisory/management experience, ideally in a security rolePrevious experience in customer service or in an administrative positionExperience working with security access control as well as badging applications and/or software (Lenel)Ability to develop and lead direct reports in company practices and proceduresAbility to analyze and develop innovative recommendations and solutionsExcellent planning organizing and project management skillsExcellent oral and written communication skills, presentation skillsAbility to track, maintain and supervise staff, including assigning work and providing training and disciplineAbility to provide positive direction and motivate performance and be an effective team memberAbility to learn quickly and carry out instructions furnished in written, oral, or diagrammatic formCourteous phone manner and maintain professional composure when dealing with unusual circumstancesDemonstrated ability to work with minimal supervision and utilize sound judgment and be self-motivatedAbility to multitask, and remain cordial and professional in stressful situationsProactive problem-solving skillsAble to learn and apply standardized operating procedures to support issue resolutionProficiency in Microsoft Windows and Office SuiteAbility to read, write, and speak clearly in EnglishAble to type 35 words per minute with minimal error Preferred Qualifications Lenel KnowledgeJira KnowledgeBadging experienceCollege degree in Criminal Justice, Security Management, or related field of studyAmerican Society of Industrial Security (ASIS) International Certified Protection Professional (CPP) or Physical Security Professional (PSP) certification Benefits Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401(k)plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1709800