Security Attendant

Pay

$17.50 per hour. Some locations offer a $1.00 pay differential for overnight shifts.

Benefits

• Medical, Dental, and Vision insurance
• Health Savings Account
• Telehealth resources
• Life insurance
• 401(k) with employer match
• Paid vacation time off
• Paid parental leave

Additional Perks

• Cross‑training, scholarship fund, and talent development programs at all levels
• Exclusive perks for employees, families, and friends—including discounted vacations and employee referral incentives
• Access to Great Wolf University for on‑the‑job, functional, and leadership training
• Flexible scheduling and a holistic wellness program with technology support
• Employee Assistance Program and Employee Relief Fund
• Commitment to diversity and inclusion through programs that celebrate uniqueness

Essential Duties & Responsibilities

• Maintain the security and safety of the hotel, guests, Pack members, and their property by providing constant vigilance in and around the premises.
• Fill in security‑related job assignments as needed.
• Run routine inspections of the hotel premises.
• Act promptly in the event of a circumstance that requires attention.
• Assist management in dealing with incidents and produce detailed documentation of events.
• Follow all Occupational Health & Safety rules upheld by the hotel.
• Project a professional and polished image that inspires confidence and trust.
• Remain composed and behave professionally during emotionally charged or stressful situations.
• Provide guest service in every interaction with guests at the resort.
• Help manage risk and use contingency plans to face uncertainty and adapt to change.
• Sort through conflicting perspectives without taking sides, staying aware of personal biases.

Basic Qualifications & Skills

• High school education or equivalent.
• Experience managing extensive closed‑circuit television arrays; comfortable operating and monitoring CCTV, access control, and alarm systems.
• Willingness to work evenings, weekends, and holidays as business demands require.
• Successful completion of a criminal background check and drug screen.

Desired Qualifications & Skills

• Law‑enforcement background.
• First‑responder training.
• Physical ability to lift up to 30 lb and sit or stand for long periods.