Security

About the Role

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. The Security Officer promotes a safe and welcoming environment for guests and associates by maintaining order, enforcing property policies, and responding to incidents.

Responsibilities

• Patrol interior and exterior areas to identify safety risks, suspicious behavior, or security breaches.
• Monitor and document activity from security cameras, reporting any unusual or unsafe conditions.
• Control access to associate entrances, issue and collect visitor passes, and safeguard hotel keys.
• Respond to incidents including theft, property damage, unlawful entry, or guest disturbances, creating clear written reports.
• Assist with lost and found, secure property, and maintain detailed activity logs.
• Support emergency response efforts including fire, medical, severe weather, or evacuation procedures.
• Generate associate identification cards and assist with other security-related administrative tasks.
• Collaborate with hotel leadership and associates to ensure a safe and positive guest experience.

Requirements

• Previous security, hospitality, or customer service experience preferred.
• Knowledge of CCTV operations is a plus.
• CPR and First Aid certification (or willingness to obtain after hire).
• Ability to write clear, professional incident and investigative reports.
• Strong interpersonal skills with the ability to remain calm and tactful in stressful situations.
• Basic computer skills (Microsoft Office Suite).
• Bilingual in English and Spanish preferred.

Benefits

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth