Security Assistant Shift Manager

Responsibilities

• Provides guidance and daily supervision to staff in the department.
• Safeguards operational goals and monitors performance and profit objectives.
• Maintains awareness of all property activity and responds to incidents and service needs.
• Coordinates with shift manager on scheduling concerns, prioritizing guest satisfaction.
• Conducts regular security post inspections and ensures adherence to uniform standards.
• Transfers table games, fills, and credits, prepares security incident reports, and maintains logs.
• Develops and maintains communications with law enforcement agencies and security personnel.
• Resolves guest complaints and ensures adherence to guest service standards.
• Supports other departmental management during troublesome terminations, thefts, investigations, and procedures.
• Promotes a safe and secure working environment.
• In the absence of the shift manager, oversees all emergencies on property, including conducting quarterly drills and coordinating with facilities manager and technicians.

Requirements

• At least 21 years of age.
• Able to obtain and maintain a valid gaming license.
• Able to maintain a valid Driver’s License.
• Demonstrated supervisor experience preferred.
• Basic knowledge of customer service and security experience.
• Excellent writing skills.
• Proficient in Microsoft Word and Excel.

Qualifications

Must be able to perform essential job functions with or without reasonable accommodation.

Skills

Customer service skills, security experience, and proficiency in Microsoft Office applications are required.

Benefits

Specific benefits such as day-one medical coverage, 401(k) matching, and annual performance bonuses may vary by position. Paid time off is earned according to local policy and increases with length of employment.

Pay

Starting from $45,000 yr

Schedule

Details on schedule will be provided upon hire.