Security Analyst (CCTV/Alarm Monitoring)

About the role

We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. Securitas plays an essential role for our clients and in society.

Responsibilities

• Help maintain a safe and secure environment for our clients by providing centrally managed law enforcement radio monitoring with event logging and recording
• Alarm monitoring of intrusion detection systems
• Emergency dispatch, incident reporting and analysis
• Remote alarm panel programming

Requirements

If you have experience in positions like Call Center Representative, Dispatch or Camera Monitoring this role is a great fit for you; if not, this is an exciting introduction to a career in the security industry.

Qualifications

• Experience in a call center or similar customer service role
• Ability to work flexible hours, including evenings and weekends
• Strong communication and problem-solving skills
• Basic computer skills, including familiarity with Microsoft Office

Skills

• Excellent verbal and written communication skills
• Ability to handle stressful situations calmly and effectively
• Attention to detail
• Customer service orientation

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Pay

$22.00-$24.00/hour (depending on experience)

Schedule

Wednesday-Saturday (10pm-8am)