Security Administrator 1

About the role

SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry. And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions. This is a hybrid position based out of our Des Moines, IA office.

SHAZAM is looking for a Security Administrator to join our team. In this role, you are responsible for administering and maintaining user access, security roles, and authorization controls across applications, systems, and facilities in a complex enterprise environment.

Responsibilities

• Administer and manage user access, security roles, and permissions across multiple systems and domains, ensuring compliance with established security policies and role-based access controls.
• Monitor, investigate, and respond to security incidents, vulnerabilities, and access-related issues, escalating complex concerns as appropriate.
• Manage cryptographic keys and support secure communication processes in accordance with regulatory and organizational requirements.
• Perform access reviews, security assessments, control testing, and audit support activities to ensure ongoing compliance and risk mitigation.
• Configure and maintain security systems, policies, procedures, and operational documentation while identifying opportunities for process and security improvements.
• Provide technical support and timely resolution of account administration, access control, and security-related inquiries.
• Prepare reports on security activities, incidents, trends, and compliance efforts for leadership and stakeholders.
• Collaborate with cross-functional teams, participate in projects, and contribute to the sharing of technical knowledge and best practices.
• Support after-hours security operations through on-call participation and assist with additional security-related duties as assigned.

Requirements

• Minimum one year of experience in access administration, data security, systems security, or a related field; equivalent experience considered.
• Ability to troubleshoot access and account administration issues, follow established security procedures, and appropriately escalate exceptions.
• Working knowledge of access management, authentication, authorization, role-based access controls, and information security principles preferred.
• Strong analytical, organizational, and time management skills with exceptional attention to detail and accuracy.
• Effective verbal and written communication skills, including the ability to explain technical concepts to diverse audiences.
• Proficiency in Microsoft Office Suite, including Microsoft Teams.
• Experience with internet security, encryption key management, building security systems, and knowledge of financial services, banking, or EFT processing is preferred.

Benefits

• A mission-driven company with a strong sense of purpose
• A hybrid work environment that values flexibility and collaboration
• Opportunities for professional development and career growth
• A culture that values innovation, integrity, and community impact
• Excellent benefits: Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Flexible spending and health savings accounts
• Life insurance and short- and long-term disability provided at no cost
• Time away from work – PTO, VTO, paid parental leave, and company holidays
• Educational assistance