Security Officer 1

Tampa General Hospital – Crystal River • Night shift (7 pm – 7 am) • On-site

About the role

A Security Officer 1 maintains a safe and secure environment by patrolling and monitoring premises, controlling access, and responding to emergencies. They enforce security protocols, conduct investigations, report suspicious activities, assist with crowd control, perform security screenings, and provide assistance to visitors or employees.

Responsibilities

• Enforce Security Department and Hospital policies with professionalism and respect.
• Respond promptly to emergency situations, including within two minutes for designated code responses.
• Use proper etiquette and tone when communicating over radio and telephone systems.
• Apply physical restraints as needed, adhering to department policies and procedures.
• Perform vehicle jump starts and flat-tire refills using appropriate equipment upon request.
• Monitor the hospital environment for safety concerns, report hazards, and follow up as needed.
• Conduct orderly traffic control to ensure safety on hospital premises.
• Troubleshoot basic problems with security software and equipment and use them effectively.
• Complete detailed incident reports accurately, providing timelines and all pertinent details.
• Utilize de-escalation techniques to resolve potentially violent or confrontational situations.
• Maintain composure during critical incidents and ensure protection of people and property.
• Inspect and report damage or malfunction of hospital property in a timely manner.
• Maintain Florida Security “D” License and complete all required training and in-services.
• Foster teamwork and cooperation with other officers and hospital staff.
• Provide excellent customer service through courteous and professional interactions with patients, visitors, and staff.
• Observe patients and alert nursing staff when intervention is needed while maintaining patient confidentiality per hospital policy.

Requirements

• High School Diploma or GED.
• Valid Florida Driver’s License (or Compact State equivalent).
• One year of security or law-enforcement experience, preferably in a hospital setting.
• Must obtain Florida Security “D” License, de-escalation certification (MOAB, CPI, etc.), and Basic Life Saving (CPR/AED) within six months of hire.
• Must obtain Basic International Association for Healthcare Security and Safety (IAHSS) certification within one year of hire.

Pay

$15.52 per hour (minimum).