Security Account Manager

About the role

The Security Account Manager supports day-to-day security operations at assigned site. Key responsibilities include monitoring guard performance, ensuring procedures are followed, assisting with incident reports, and maintaining a safe environment.

Responsibilities

• Supervise Security Officers, Lead Officers, and other company personnel
• Ensure all post orders are followed and rounds are completed
• File required reports and notify authorities in emergencies
• Coach and discipline personnel as necessary
• Train Security Officers and other company personnel
• Prepare and submit various reports as required
• Inspect posts and meet with subordinates to outline tasks and responsibilities
• Meet with client representatives to ensure security requirements are met
• Perform supervisory duties as directed, including interviewing, orienting, and training employees
• May perform duties of a Security Officer as per post orders and company policy

Requirements

• High School Diploma or GED
• 2 years of related experience, or equivalent combination of education and experience
• Minimum 2 years of experience in retail preferred

Qualifications

• Knowledge of security operations with an emphasis on patrol, inspection, and response services
• Knowledge of supervisory practices and procedures
• Ability to provide positive direction and motivate performance
• Understanding of security and safety devices and controls
• Ability to learn quickly and carry out instructions
• Ability to track and maintain schedule assignments
• Ability to be an effective team member
• Ability to maintain professional composure in stressful situations
• Good organizational skills
• Strong customer service and results orientation
• Strong interpersonal skills, including courteous telephone manner
• Ability to adapt to various sites and changes in post procedures
• Ability to write routine correspondence and reports

Skills

• Knowledge of security operations
• Supervisory skills
• Customer service skills
• Interpersonal skills
• Organizational skills

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work