Security Account Manager

Responsibilities

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime.
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations.
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property.
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams.
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies).

Qualifications (must Have)

• A high school diploma or equivalent.
• Licenses and experience: Valid Driver’s License with at least one year of driving experience, a clean driving record, minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle.
• Two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner.
• Proficiency in web-based applications and computer systems, including Microsoft Office.
• Effective communication skills with clients and employees while managing multiple projects and driving operational excellence.
• Financial acumen: Able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.).

Benefits

• Military and/or contract or proprietary security services, or facility management experience.
• Preferred Qualifications (nice To Have): American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification, previous payroll, billing, or scheduling experience, aptitude with security systems: CCTV, access control, and badge administration, graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer).
• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company’s 401(k) plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Pay

Salary is $51,417.60 Annually.

Schedule

Not specified.

Company Information

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Equal Opportunity Employer

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.