Secretary to Chief Academic Advancement Officer

Position Purpose

Performs clerical duties and provides direct administrative support to the Chief Academic Advancement Officer. Performs work of a highly confidential nature in a high-pressure environment. Employs strong interpersonal and effective public relations skills, tact, and diplomacy in receiving and responding to a variety of inquiries, communications, and correspondence.

Minimum Qualifications

• Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint; Google Apps;
• Knowledge of bookkeeping/accounting procedures and budget principles;
• Effective time management and organizational skills;
• Excellent customer service skills with the ability to calmly route concerns to appropriate staff;
• Ability to be discrete and maintain confidentiality;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to pay strong attention to detail and fundamental concern of accuracy of information;
• Ability to work independently without close supervision;
• Ability to read, interpret, and communicate Board policies;
• Ability to coordinate and complete multiple tasks simultaneously with deadlines;
• Ability to establish and maintain effective working relationships with school system staff, parents, external agencies, and the public.

Education, Training, And Experience

• Post-secondary education or training;
• AND Experience in a secretarial-related field.
• An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job.

Preferred Qualifications

• Associate degree or equivalent college, business, or technical school training;
• Knowledge of Wake County Public School System (WCPSS);
• Experience using google suit and financial applications;
• Excellent public relations.

Essential Duties And Responsibilities

• Perform advanced, diversified administrative duties requiring broad experience and skill, including handling sensitive and high-level confidential information appropriately without exception.
• Schedule appointments and maintain the calendar for the Chief Academic Advancement Officer.
• Cook up and complete minutes, reports, agenda items, and other materials for correctness and accuracy for the Board of Education's Student Achievement Committee.
• Provide prompt and accurate responses to written, electronic, and oral inquiries.
• Serve as a liaison between the Chief Academic Advancement Officer and department heads regarding the daily operations of the division.
• Organize, supervise, coordinate, and establish priorities of tasks to be performed across the division.
• Develop written procedures for office routines and maintain financial records.
• Process timesheets and leave forms and provide monthly reports in Oracle of payroll time entry
• Perform other related duties, as assigned.

Work Environment/Physical Requirements

• This position operates in a professional office and has a noise level of mostly low to moderate.
• This role routinely uses standard office equipment such as telephones, computers, scanners, and copiers.
• The position, at times, must be able to come into direct contact with school system staff, parents, staff members of external agencies, and the community.
• Work is considered light physical work, requiring the exertion of up to ten pounds of force.