Secretary/Receptionist

McKenzie Electric Cooperative (MEC) is a member-owned electric cooperative based in Watford City, ND. Since 1945, our goal and commitment have been to improve the quality of life of our members while supporting the communities we serve by offering safe, reliable, and affordable electricity.

About the role

The selected candidate for this full-time, benefited position will be responsible for a range of clerical support tasks, receptionist duties, and general office administration assignments in support of various department managers. Reporting to and receiving assignments from the Office Manager, this role will provide services in a timely, accurate, and high-quality manner while fostering positive working relationships within the office. The selected candidate will support the mission of MEC and make our members the first priority.

Responsibilities

• Provides a variety of secretarial and administrative activities for the CEO and department managers, including the preparation of correspondence and reports; maintaining organization files and records; maintaining appointment schedules; coordinating and scheduling meetings; and data entry of operational activities.
• Coordinates and makes travel arrangements for the Board of Directors, CEO, Department Managers, and other employee personnel as directed.
• Maintains a schedule of employees who are out of the office due to vacations, sick leave, and business trips.
• Takes notes and prepares summaries of meeting outcomes as requested.
• Renders prompt, efficient, and courteous telephone answering service for incoming calls, answering questions, taking messages, directing calls to proper personnel, and assisting with outage calls to restore electric and related services promptly.
• Organizes and maintains central files for the Cooperative.
• Assists with telephone and communication equipment troubleshooting and coordinates repairs and maintenance to these systems.
• Greets visitors and walk-in members and directs them to appropriate personnel.
• Assists with service activities, including answering simple member inquiries, calling members as directed, and researching and responding to member questions.
• Handles and distributes incoming mail and answers correspondence as needed.
• Takes dictation, types correspondence, and performs other related secretarial duties.
• Assists with the preparation of various monthly and year-end reports.
• Maintains and orders office supplies as required.
• Organizes, maintains, and makes available key policy documents, job descriptions, and other critical internal documents.
• Maintains and keeps a current database of employee personnel contact information.
• Assists with the dissemination of cooperative information to employees, including posting required employee information on bulletin boards.
• Maintains logs for required employee certifications, including first-aid training and other certification training.
• Assists all departments as needed related to administration activities and data entry.
• Assists with organizing and coordinating cooperative-sponsored social activities, as well as Board of Director meeting meals and activities.
• Performs timely check reconciliation processes for Cooperative bank accounts.
• Attends and participates in training programs for improvement of job knowledge, skill, and safety.
• Performs all other duties as assigned.

Requirements

• High school diploma or equivalent.
• Previous customer service representative or public contact position preferred.
• Some general office and department administration experience desirable.
• Valid ND Class D driver's license is required.
• Basic understanding of how PC-based Windows software operates.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to use hands to finger, handle, or feel; reach with hands and arms, talk, and hear.
• Regularly required to stand, walk, or sit.
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• Routinely lifts and/or moves a minimum of 50 pounds.
• Specific vision abilities required include close vision, distance vision, and ability to adjust focus.

Benefits

• Health, Dental, and Vision coverage, effective from the first day of hire.
• 401(k) with 7% matching after one year.
• Pension plan at no cost to the employee, effective after one year.
• Short-term and Long-term disability coverage at no cost to the employee.
• Life insurance, including spouse and dependents at no cost to the employee.
• Supplemental Life Insurance.
• Business Travel Accident coverage.
• Supplemental Accident Death & Dismemberment coverage.
• Flexible spending account.
• Accrued Vacation and Sick Pay.
• 12 Paid Holidays a year.