Secretary Medical Admin, Sr. (Otolaryngology) - 40 hours, days

Major Responsibilities

• Coordinates medical office activities and staff as assigned.
• Trains and schedules the work of assigned employees.
• Recommends and implements processing improvements and new procedures.
• Makes travel arrangements for trips, conferences, etc.
• Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients.
• Coordinates internal and external meetings.
• Greets visitors and/or patients, providing standard information and referring matters as needed.
• Fosters quality customer service.
• Processes standard and non-standard business office administrative paperwork.
• Follows-up with personnel outside the medical office and UMMHC to expedite timely action.
• Provides guidance to departmental personnel in medical office and UMMHC administrative policies and procedures.
• Ensures compliance with health and safety requirements and with regulatory agencies such as DPH, etc.

Position Qualifications

• High School diploma.
• 6-12 months additional specialized medical secretarial/medical office training.
• 2-3 years of medical secretarial/administrative support experience.
• Proficiency in software such as Word processing, spreadsheet, presentation graphics, database, Medi-Tech, IDX, Lynx, etc.

Qualifications

• Licenses, certifications, or registrations are not required.
• An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.