Secretary III - Utilities

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. We need to parse the posting. Sections: - About the role: Could be purpose of position. The purpose: "Performs a wide variety of responsible and complex clerical duties and administrative support functions in the daily operations of the Public Works Department. Work is technical in nature and requires a broad knowledge of City and departmental functions, policies, and procedures." Also maybe "Physical presence at the assigned job location is an essential function of this role. This position requires onsite attendance during assigned working hours, with remote work arrangements unavailable." That's about role. - Responsibilities: Essential functions list bullet points. We'll create

• for each duty. - Requirements: Could be essential knowledge, experience and ability, essential education, certification and/or licenses, essential physical demands and typical working conditions. But we need to separate maybe Qualifications, Skills. The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. We have: - Essential Knowledge, Experience and Ability: list of abilities. - Essential Education, Certification and/or Licenses: drivers license, degree, experience, software knowledge, bondable. - Essential Physical Demands and Typical Working Conditions: physical demands. We could map: - Requirements: maybe education, certification, licenses. - Qualifications: knowledge, experience, abilities. - Skills: maybe specific skills like typing, spreadsheet, etc. But we have many abilities overlapping. Better to follow typical job posting: Responsibilities (essential functions), Requirements (education, experience, certifications), Qualifications (knowledge, skills, abilities). But we have both. We need to avoid thin sections. Let's decide: - About the role: purpose + physical presence note. - Responsibilities: essential functions list. - Qualifications: essential knowledge, experience and ability (list of abilities). - Requirements: essential education, certification and/or licenses (degree, experience, drivers license, bondable, software). - Skills: maybe we could extract specific skills like typing speed, mathematical calculations, spreadsheet, word processing, customer service, etc. But many are in qualifications. Could combine. Given instruction: Prefer a few substantive sections over many thin ones. So maybe we combine knowledge, experience, ability, education, certifications into Requirements and Qualifications combined? But we need headings only when real content. We could do: - About the role - Responsibilities - Qualifications (includes knowledge, experience, abilities, education, certifications, physical demands) But we also have Skills heading; maybe we can omit if not distinct. We also have Benefits, Pay, Schedule: none provided, so omit. Thus output sections: About the role, Responsibilities, Qualifications. Check if any content for Benefits, Pay, Schedule: none, so omit. Now we need to preserve all substantive information, not invent or summarize away detail. Must not omit details. So we need to include all details from the posting within those sections. We must not repeat job title as heading. Use

  for each section heading. We need to use

  • for any list of duties/requirements/benefits, and

    for prose. Thus:

    About the role

    Performs a wide variety of responsible and complex clerical duties and administrative support functions in the daily operations of the Public Works Department. Work is technical in nature and requires a broad knowledge of City and departmental functions, policies, and procedures. Physical presence at the assigned job location is an essential function of this role. This position requires onsite attendance during assigned working hours, with remote work arrangements unavailable. Management may consider exceptions under specific circumstances and in accordance with city policies.

    That captures purpose and physical presence. Now Responsibilities: list essential functions. We need to extract each bullet from ESSENTIAL FUNCTIONS. Let's list them: - Provides skilled, professional customer service to both internal and external customers of the Public Works Department. - Answers main Public Works Department phone line; accepts, screens, and routes phone calls; greets and directs visitors, provides front counter assistance. - Responds to inquiries from residents, businesses, or contractors; uses problem-solving skills to resolve issues or escalates concerns to the appropriate party. - Dispatches staff as needed. - Uses various computer applications to compose, review, edit, and assemble correspondence, memos, reports, forms, and other documents, including those of a confidential nature, to ensure completeness, accuracy, and compliance with policies and procedures for assigned staff and projects. - Creates service orders and maintains asset information using an asset management application. - Scans and digitizes documents and electronically files to facilitate retrieval. - Distributes water meters and records the essential account information. - Processes Public Works-related permits; collects necessary deposits and/or fees. - Researches, compiles, and summarizes a variety of informational materials for special reports and projects. - Assists in maintaining compliance with other governmental or regulatory agencies by keeping organized records and submitting documentation in a timely manner. - Performs data entry and processes documents and materials for the purpose of distributing information to appropriate parties. - Establishes and maintains an appropriate file system by accurately filing departmental records, reports, and various other documents; modifies system as appropriate. - Establishes and maintains positive public relations with the general public, private contractors and other business relations, other employees, other governmental agencies, and municipal officials. Also note: "Physical presence at the assigned job location is an essential function of this role." Already used in About the role; but could also be in responsibilities but we already used. Now we need to output as
    • each. Now Qualifications: include essential knowledge, experience and ability; essential education, certification and/or licenses; essential physical demands and typical working conditions. We need to preserve all details. Let's extract essential knowledge, experience and ability list: - Thorough knowledge of modern office technology and procedures, i.e., desktop computer, Microsoft Office and other specialized applications, email, copier, scanner, and printer. - Considerable knowledge of standard business practices. - Knowledge of mathematical principles and ability to perform accurate mathematical calculations such as addition, subtraction, multiplication, and division using a spreadsheet or calculator. - Knowledge of or ability to learn City of Papillion geography. - Ability to learn and apply departmental rules and regulations pertaining to programs and services provided. - Ability to work independently to carry out the responsibilities of the position. - Ability to accurately prepare and maintain departmental records and documents. - Ability to plan and organize a personal work schedule, set priorities, and meet deadlines. - Ability to perform job duties efficiently while managing frequent interruptions. - Ability to type at a speed necessary for successful job performance. - Ability to handle confidential material and information in an ethical, professional manner. - Ability to handle multiple tasks simultaneously and in a timely manner. - Ability to organize and keep accurate records. - Ability to accept positive and constructive feedback with a growth-oriented mindset. - Ability and willingness to adjust to changing priorities. - Ability to understand and follow both verbal and written instructions. - Ability to communicate effectively, verbally and in writing, in English, using proper spelling, grammar, and punctuation. - Ability to maintain a neat and organized work area. - Ability to address the public, other employees, and municipal officials in a courteous and tactful manner and to establish and maintain effective working relationships with those contacted in the course of work. - Ability to maintain regular and dependable attendance on the job, including attendance and job performance for possibly prolonged periods of time when called out on short notice due to weather conditions, emergencies and similar situations of public necessity. Now essential education, certification and/or licenses: - Must possess a valid drivers license at the time of hire. - Graduation from an accredited college or university with an Associates Degree, or an equivalent combination of education and experience; Bachelors Degree preferred. - Must have four (4) years of experience in administrative support functions. - Must have working knowledge and experience in computer software for spreadsheets and word processing. - Must be bondable. Now essential physical demands and typical working conditions: - Work is primarily performed indoors in an office setting and requires sitting for long periods of time, walking, bending, and lifting. - An incumbent must have the ability to lift and/or carry various office supplies, files, water meters, and other materials up to twenty-five (25) pounds. - The incumbent is required to talk, hear, and must have the ability to transport themselves to and from various locations within the Citys jurisdiction. - Hand-eye coordination is necessary to operate computers and various other types of equipment. - While performing the duties, the incumbent is required to use hands to finger, handle, feel, or operate objects or controls and to reach with hands and arms. - Vision abilities required include close vision and the ability to adjust focus. - The noise level is usually quiet or moderate. - Work requires extensive interaction with the public and may be stressful when dealing with irate citizens. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We should include all. Now we need to format as
      • for any list of duties/requirements/benefits. For qualifications, we have multiple lists; we could combine into one big list or separate subheadings? But we only allowed headings for sections; inside we can have

        prose or

        • for lists. We could break into multiple
          • groups each preceded by a

            describing category? But that might be considered adding extra prose not in original? It's okay to add minimal prose for clarity as long as we don't invent content. But we should preserve all substantive information; adding headings inside Qualifications like "Knowledge and Abilities" might be considered adding structure not present; but we can just put all items in one big list; that would lose categorization but still preserve all items. However we risk losing nuance but not omitting any detail. The instruction: "Use

            • for any list of duties/requirements/benefits, and

              for prose." So we can have multiple lists; each list is a

              . We could have separate lists for knowledge/abilities, education/licenses, physical demands. That's fine. Thus Qualifications section could contain three
              groups each preceded by a

              describing the category (like "Knowledge, Experience, and Ability:", "Education, Certification, and Licenses:", "Physical Demands and Working Conditions:"). Those

              are prose, not invented content—they are just labels we add; but is that allowed? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. Adding labels like "Knowledge, Experience, and Ability:" is not inventing substantive info; it's just a heading for a list, but we already have a heading

              Qualifications. Adding extra

              might be considered adding content not in original; but it's not substantive info, just a label. Might be okay but to be safe, we could just put all items in one

              without extra labels. That would preserve all items (just as a flat list). That seems simplest and adheres to rule: we are not inventing detail, just grouping. Thus Qualifications:
              • each item from all three categories. But we need to ensure we don't miss any. Let's compile all items: Knowledge, Experience, Ability items (I'll enumerate): 1. Thorough knowledge of modern office technology and procedures, i.e., desktop computer, Microsoft Office and other specialized applications, email, copier, scanner, and printer. 2. Considerable knowledge of standard business practices. 3. Knowledge of mathematical principles and ability to perform accurate mathematical calculations such as addition, subtraction, multiplication, and division using a spreadsheet or calculator. 4. Knowledge of or ability to learn City of Papillion geography. 5. Ability to learn and apply departmental rules and regulations pertaining to programs and services provided. 6. Ability to work independently to carry out the responsibilities of the position. 7. Ability to accurately prepare and maintain departmental records and documents. 8. Ability to plan and organize a