Secretary, Cardiac Rehab

Purpose of Position

Under the direction of the Clinical Director of Rehabilitation, performs a variety of clerical and secretarial duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets patients and visitors.
• Excellent telephone skills.
• Acts as a liaison for MD offices/receives all appointment calls.
• Receives telephone and in-person referrals for therapy services; records necessary demographic information.
• Interviews and registers outpatients via computer.
• Responsible for checking the validity of the physician’s order/requisition for medical necessity, and proper physician signature.
• Obtains prior approvals and pre-certifications from third party payers for therapy services; documents approval numbers.
• Confirms initial appointments.
• Prints and distributes all daily schedules to various locations and departments.
• Knowledge of scheduling dictionaries.
• Accurately verifies various insurance authorization/referral requirements.
• Regularly updates knowledge of third party payer regulations.
• Assists therapy staff with monthly re-certification of services; updates staff on changes in third party payer procedures.
• Assembles, maintains management and analysis of patient charts.
• Schedules multiple facilities, procedures, services and technical resource staff.
• Aids in departmental statistics and quality assurance, program evaluation, and environmental and infection control activities.
• Attends meetings as required.
• Prepares reports and correspondence for various state and federal regulatory agencies.
• Understands and uses correct procedures for all age groups of patients to include geriatric as well as pediatric.
• Orders supplies.
• Provides clerical and telephone support for the department.

Qualifications

• High School Education or General Education (GED).
• Successful completion of an accredited Medical Terminology Course with a grade C or better or successfully pass a hospital generated test with a score of 80% or better.
• Must be able to read and write English.
• At least 2 years experience in a medical setting.
• Must be able to type 30 words per minute.

Schedule Details

40PP (20 Hours Per Week), Rotating Days 8a-12p, No Weekends & No Holidays

Organization

Falmouth Hospital Association

Primary Location

Massachusetts-Falmouth

Department

FHA-Cardiac Rehab