Second Shift Outbound Operations Supervisor

About the role

Master Electronics is looking for an Outbound Supervisor to lead our Packaging & Shipping team in Phoenix, Arizona! As an Outbound Supervisor, you'll oversee the day-to-day flow of outbound operations while ensuring orders are shipped accurately, safely, and on time. You'll coach and develop team members, adapt to changing priorities, and help foster a positive, high-performing work environment. This is an opportunity to influence the future of our operations and help revolutionize our outbound processes.

What you will do

• Oversee work activities for team associates on a daily basis
• Review work procedures, work schedules, equipment assignments, and personnel to ensure efficient workflow to complete work assignments
• Direct orders to the appropriate work areas and assigning personnel to departments that require additional capacity
• Investigate and provide solutions to problems regarding external and internal customer concerns
• Compile and maintain applicable associate metrics as required
• Train, develop and performance-monitor activities with associates
• Ensure all associates are in compliance with company policies and procedures
• Develop and maintain a good working relationship with all departments
• Follow closing procedures

What you bring to the table

• Previous experience as a Warehouse Supervisor or in a similar leadership role within a distribution center preferred
• Demonstrated ability to lead teams, navigate change, and foster a positive, high-performing work environment
• Experience coaching, developing, and motivating employees while driving accountability and results
• Strong understanding of distribution center operations, including picking, quality control, shipping, receiving, inventory flow, and space utilization
• Proficiency with Microsoft Office, warehouse management systems (WMS), RF technology, and other distribution center software
• Strong communication, organizational, and problem-solving skills with the ability to prioritize work and make sound decisions in a fast-paced environment
• High school diploma or GED required
• Ability to safely lift and move merchandise weighing up to 70 pounds
• Previous forklift or powered industrial equipment experience preferred

Benefits

• World-class and affordable insurance plans ensure you and your family stay healthy
• 401(k) match program where you are vested from day-one
• Tuition assistance empowers you to further your education and career
• Employee Assistance Program (EAP) and other incentives: Access to ComPsych, Healthcare Advocate, Working Advantage Discount Program, and more
• Paid holidays, PTO accrual, Floating Holiday, and supportive personal and parental leave policies
• Company-sponsored donation match 3 for 1, Volunteer Time Off (VTO) to give back to the community, and Employee Resource Groups
• Company-funded and voluntary AD&D Life Insurance for you and your loved ones

Pay

Pay Range: $60-$65k/Annually